So as much as I like 1 & 1 for hosting, this morning I had a problem. Most, if not all, of my sites were down. Including this one you’re reading. When I ssh’ed in, it showed no files in my directory. I couldn’t FTP. I couldn’t log in. Did I mention my sites were down? Not good. I have 113 domains on my account
I called in and got straight through to an agent. Cool! I explained the problem, he went checking and put me on Hold. The music was not your typical music. I didn’t recognize the artist, but it was an honest-to-goodness song.
So he came back, he said it would be fixed in about 30 minutes or so, and gave me a case ID.
Now it’s a couple hours later and it’s still not fixed. I call in, but get to the queue. Here’s where, even though I’m a little perturbed that my problem isn’t fixed (my blog site is back up, as you can see here… and my sql database seems fine, but all my other sites are down and I can’t ssh in), the hold music had “While My Guitar Gently Weeps” by George Harrison. After that, it was Hotel California! I’m listening to that Eagles classic now as typing, and I hope I’m not on hold for too long.
I love it when hold music is awesome!









