Comments on: Online chat support – yeah, not so much

By: Chris Hall

Chris Hall — Tue, 23 Oct 2007 13:09:28 +0000

Hey—that ain’t cool. I’m Chris Hall, dammit.

By: whall

whall — Mon, 22 Oct 2007 21:24:10 +0000

Chris #2, that's cool and it's cold here too. Just to be clear, *I'm* not a Chris Hall, but my brother, who commented above, is. I'm a Wayne Hall. Like my dad. And like another I've seen online. Seeing that was weird, because he's a Jr and a lot of people assume I'm a junior.

By: Chris Hall

Chris Hall — Mon, 22 Oct 2007 21:19:01 +0000

Oh yes I am a very real person! I am looking to find as many people with the same name as me and blog roll them all!!

London’s a very COLD place at the moment!

Thanks for not classing me as a trolling spammer!! Please feel free to post on my site too – you and anyone reading this post too!

Regards from another Chris in London

By: whall

whall — Mon, 22 Oct 2007 17:14:04 +0000

chris #2, Chris, meet Chris. Chris? Meet Chris. (I checked his site, and although this comment just looks like trolling spam, it’s actually a real blog with a real person and he happens to have same name as my brother.) I would say “small world” but I guess it’s not. He’s like 5487 miles away! That’s not very small at all.

By: chris hall

chris hall — Mon, 22 Oct 2007 16:31:48 +0000

hi i am making contact with people of same name as me and adding them to my blog roll if possible!
I am in the UK – wanna find out more?

By: whall

whall — Thu, 11 Oct 2007 19:37:31 +0000

Avi, I never thought you could be so personable. I must say, I’ve been there. I’m already trained to say “YESSSSS” and “YESSSSSS” and “of coursSSSSSSe” (can you hea the sarcasm?) in my replies to their scripted questions.

Chris, HEY, it’s my bruddah! So, instead of throwing away the stuff, how’s about you give it to me? huh? Is it cool stuff?

Ren, I do know it’s possible to have a good experience, because I know people who have. I just don’t think it’s likely that I’ll have one. Maybe my expectations are too high, in that I have in my mind an out-of-reach vision of how it could be if done right.

Mr. Fab, can you imagine doing tech support for sex toys? Please don’t imagine it right this second; it’s more of a rhetorical question.

By: Mr. Fabulous

Mr. Fabulous — Thu, 11 Oct 2007 08:45:20 +0000

I get the online support chats mixed up with my sex chats, so while my problem never gets fixed, I usually do have an orgasm by the time it’s over.

By: Ren

Ren — Wed, 10 Oct 2007 19:53:32 +0000

I have a vague memory of using online chat with Land’s End one time and it seems like it was a perfectly good experience. The significant difference, of course, is that it wasn’t tech support.

By: Chris Hall

Chris Hall — Wed, 10 Oct 2007 17:12:06 +0000

That’s funny stuff right there. Sad but true. I just throw away malfunctioning electronic devices and software in order not to deal with the aggravation of tech support.

By: Avitable

Avitable — Wed, 10 Oct 2007 15:09:31 +0000

I usually start any conversation with tech support like that. “I’ve already power cycled it. I’ve already rebooted. I’ve already plugged it directly in. I’ve already snozzled my flabberbrag.”

I’ve never had a good online chat support experience, although the tech support for my domain responds to email within five minutes, every time, and they’re the best I’ve ever seen.